EXCHANGE POLICY

Exchange can be made if:

1) Item is faulty upon arrival.
*Even though we will check our products before we post them, damage might be caused during process of delivery
2) Is within 3 days upon receival of item.

To request an exchange, email punicco@hotmail.com with subject 'Exchange' in this format:

Name:
Address:
Product code: (eg B0001)Date of purchase: (eg 11th Nov)Date of receival: (eg 13th Nov)
Description of fault: (eg hook is spoilt)
*Please attach a picture of fault

Note: Spree items are not applicable for exchange.